Privacy Policy

Last updated: 2 November 2026

Who we are

XSEVEN is the responsible party for personal information collected through this website. Our contact person and information officer is Andre van Tonder, Managing Director. You can reach us at andre@xseven.co.za, on 083 456 6916 or 082 676 5711. We are based in Kempton Park and Benoni, Gauteng.

What personal information we collect

When you complete our contact form, we collect the information you choose to give us:

• your name and email address
• your organisation and position
• the topics you are interested in
• your message and anything else you include in it

If you email or phone us directly, we receive your contact details and whatever you share in that conversation. Our website host may also keep standard technical server logs (such as IP address, browser type and pages visited) for security and maintenance. We do not use advertising or tracking cookies.

How we use it

We use your information only to respond to your enquiry, to provide the services you ask for, and to keep a record of our correspondence with you. We do not sell, rent or trade your personal information, and we do not use it for marketing without your consent.

Who we share it with

Contact form submissions are processed by FormSubmit, a third-party form service that forwards your message to us by email and sends you an automatic acknowledgement. Submissions are received by Andre van Tonder and by Cornelia (cornelia@x7.co.za) at XSEVEN. FormSubmit may process data outside South Africa; we use it only to deliver your message to us.

We do not otherwise share your personal information with third parties unless you ask us to (for example, when we refer you to a partner), or unless the law requires it.

Storage and retention

Enquiries arrive as emails and are kept as business correspondence for as long as they are needed to deal with your enquiry, to provide our services, or to meet legal and tax record-keeping obligations. After that, we delete them.

Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access, including password-protected email accounts and limiting access to the people who need it. No method of transmission over the internet is completely secure, so please do not send highly sensitive information through the contact form.

Your rights under POPIA

You have the right to:

• ask whether we hold personal information about you and request access to it
• ask us to correct or update information that is inaccurate or incomplete
• ask us to delete or destroy your personal information
• object to the processing of your personal information
• lodge a complaint with the Information Regulator

The Information Regulator (South Africa) can be contacted through inforegulator.org.za.

Privacy queries

For any question or request about your personal information, email andre@xseven.co.za. We will respond as soon as reasonably possible.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.